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Bundesagentur für Arbeit . 1.5.0 21/12/2021
BA-mobil - the new customer app of the Federal Employment Agency (BA)
Now also on the go - quickly, conveniently and safely

Are you already registered online and have a personal contact person at your employment agency? With BA-mobil you have the possibility to use selected functions of the BA's online portal easily, quickly and securely via your smartphone at any time.

You can log into the app with the access data of your user account. You already know the user name and password from the BA homepage

You have received the access data either by post or in person from your employment agency. Or you have set up an account yourself as part of your online jobseeker registration.

Please note that the scope of BA-mobil will expand to include additional portal functions over time, because we are constantly developing the app. So feedback is very welcome.

You are already familiar with all of the app's features from the BA's online portal (

• Notification service: Stay up to date at any time and from anywhere and be notified of new and relevant information in the app (also via push messages).

• Benefits mailbox: You can view your messages on the subject of cash benefits and, among other things, get in touch with the BA on the subject of unemployment benefits.

• Mediation mailbox: You can access your messages on the subject of advice and mediation at any time and send messages to your primary and secondary supervisors.

• Display of appointments: Display your upcoming and recent appointments, save the appointments directly in the calendar of your smartphone and use the map app on your smartphone to display the route to your employment agency.

• Contact: BA-mobil offers you a quick overview of your personal contact options for the BA.

• Display of personal data: You can view your stored personal data and edit them easily at the push of a button.

If you have any questions or suggestions, please do not hesitate to contact our support team. Use the anonymous feedback form within the app to contact us or rate us in the store.

You can find the declaration on accessibility here:

What's new



Get it on:

BA-mobil on Google Play



Publish Date:

BA-mobil Install APK